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This Policy is updated and effective as of 3/25/2023
We strive for our customers to be Delighted with their experience and orders from us, and if not, we work to try and remedy any issues to bring about that Delight. Below are our policies related to returns and refunds.
If there is a problem with your order, please contact us ASAP so that we can investigate and remedy the issue or concern. While we generally do not offer returns or refunds, especially on perishables, we will consider product replacement or account credits of equivalent value.
The following items are completely excluded from any and all Returns, Refunds, and Store Credit.
If we accept a return, please allow up to 30 days from the time we receive a return to inspect and accept or decline your return. We will contact you with the status of your return and any reimbursement.
We reserve the right to adjust or change these policies at any time with or without notice. We also reserve the right to decline or refuse returns or refunds at our sole discretion.
Lazy J Farms Butcher Shop
2204 Bloomingdale Road,
Kingsport, TN 37660